Customer response letter Example

Customer response letter Example Customer response letter – Essay Example 1 February of the Address Dear of the Yes, unprofessional and rude attitude of the staff is certainly a critical issue that our company is facing these days. Late serving of orders and unwillingness to accept criticism upon mistakes are two such issues that we need to work out as soon as possible. We have heard it from some other customers too that they face indecent behavior when they come in contact with the waiters. Customers definitely feel very bad and dejected when they face such behavior of waiters in response of complaints. I really apologize from the behalf of my company upon whatever you have experienced with our waiter service and assure you that we will take considerable steps very shortly to resolve this issue. Late serving, display of rude behavior, and not accepting the mistakes are some of the main issues related to the waiter staff that we definitely need to sort out in order to maintain our image as a leading bistro of San Diego. To improve the service of our waiter staff, we are moving towards a proper solution. The solution is to fire all those waiters out of their jobs who show indecent behavior with the guests. We cannot tolerate such incidents anymore because to remain alive in this tough competition of bistros here in San Diego, we must improve our customer service at any cost. To help us in this, from now on you will simply need to fill a service experience form and put it in the box attached right next to your table. The form will help us know how pleased the guests are with the waiters. We will give warning to uncooperative waiters and if do not show improvement in their behaviors, they will be fired from their jobs and fresh and well-mannered candidates will be given the opportunity to work with us.In the end, I would like to thank you for being a regular customer of our bistro. I apologize again for the objectionable experience and assure you that we will take immediate steps to resolve this issue. Our business is all about providin g memorable and pleasant dining experience to our customers. We will definitely make sure that such incidents never occur again with any of our precious guests.Sincerely,SFSU ID#

Ban the bull - Emphasis

Ban the bull Ban the bull They say money talks. But why does financial language so often leave the poor reader in need of subtitles? Since the credit crunch, the thorny issue of finance has dominated the media. If only we all had a euro for every story wed read on the subject, wed all have far fewer financial concerns. And the less pain the financial experts add to the topic, the better. So why do they sometimes trouble the average reader with inaccessible language that adds up to whole lot of nothing? Take this quote from Andrew Balls, head of European portfolio management at investment multinational Pimco, and brother of Shadow Chancellor, Ed. Here, he muses on the prospects for the eurozone: We think it is prudent to remain underweight European sovereign risk and to wait for evidence that countries with stressed debt dynamics can deliver on fiscal consolidation without undermining growth in their economies. This example cloaked as it is in dense financial jargon is a tough nut to crack. Granted, it initially came from a research report, where one might expect the readers to be familiar with this kind of technical language. But the quote has been increasingly exposed to less specialised readers. First, business news website Bloomberg used it, and then in June the Telegraph shoehorned it into its Emergency Budget blog. At this point, perhaps the Telegraph could have broken it down getting the gist across by using reported speech. Something like: Mr Balls took a cautious view, and suggested investors should wait for evidence of long-term economic stability in vulnerable eurozone countries before taking any action there. Or, time allowing, you could even call on someone in the know to put it into laymans terms. Whatever you do, its always important to consider the reader and their needs, interest and level of knowledge even when quoting. This could involve using everyday alternatives for some jargon terms. Or, if technical terms are unavoidable, explain them afterwards as you would to a friend who worked in a completely different field. Its important, too, to think about what readers dont need to know, so they dont get overwhelmed by the sheer quantity of information. If in doubt, cut it out. And while we cant do anything about the financial situation, we can help you get your message across effectively with our article The language of money. Help us ban the bull If you stumble across any bewildering business gobbledegook, then please send the offending text to us and well do our best to translate it.